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Hongkong Enterprise with 15 Years’ Exporting Experience

+86-757-25639827

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FAQs

2018-05-03

Q: Are you trading company or manufacturer ?

A: We are manufacturer.


Q: What is your main selling market?

A: America, Africa, Russia, Asia (Japan, Korea, Hong Kong, Taiwan, Malaysia, Singapore)


Q: How long is your delivery time?

A: Goods willl be ready for loading depends on 15 days upon the receipt of deposit at our bank, accurate shipment date depends on vessel availability.


Q: Do you provide samples ? is it free or extra ?

A: Yes, we could offer the sample for free charge but do not pay the cost of freight.


Q: What is your terms of payment ?

A: T/T, L/C, 30% deposit, 70% Balance paid upon shipment.


Q: How are the goods packed?

A: Four difference package method, by wooden case or simple packing suitable for shipment, detailed quantity information pls contact our sales.


Q: Can I be your agent or dealer?

A: Of course, agent, dealers, distributors and showrooms are welcomed, but because of protection policy to our existing dealers, please discuss with us for details.


Q: What’s your bottom price?

A: Please confirm the detailed requirements including panel thickness, alu coil thickness, surface treatment to our sales, we will calculate our best offer to your order.


Q: Are aluminium composite panels Fire Resistant?

A: Aluminium composite panels are Fire resistant depending on the type of core material being used. Generally Mg(OH)2 is added as a non-combustible material for Class A. Other fire retardant standards are available upon request.


Q: What are the fire certifications in your product?

A: ASTM E84 for flammability and resistance to fire, as well as BS 476, DIN 4102 etc.


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